Elsteel Techno Solution for Rockwell Automation & Visy Smithfieldp
Ross Daly and the Elsteel Pick Pack team pulled out all stops to support Rockwell Automation & Visy Paper replace a Switchboard / Motor Control Centre that had been damaged by a fire.
The damaged switchboard operated a critical Drive System for their Paper Machine No.6 at Smithfield, so getting it back up and running again quickly was paramount.
The timeline of events is as follows and it really demonstrates what we can achieve with our fast turnaround switchboard system – Elsteel Techno.
Submitted quote to the customer
PO received and printed to warehouse
Warehouse worked overtime to pack entire order ready for special to site delivery Saturday 8.8
Customer visit to assist with custom build
Board complete, commissioned and power on
Quote from Peter Courtelis from Rockwell;
"I would like to express my appreciation for the level of service IPD and in particular Ross Daly provided us during this time. Nothing was too much of a problem, our time demands were met, and options / alternative solutions were found where needed, all of which were critical for us to meet our commitments to our client".